Account access
Use your existing login and the password-reset option there. An access issue does not require another enrollment or purchase.
AutoSalesCoaching · Support
A clear next step.
With your account intact.
Get help with access, enrollment or your membership. Keep using the same account email so your request stays connected to your history.
Enrollment status
An application starts a review. Payment, document review, completed agreements and approved access are separate steps.
Billing questions
For billing, renewal or cancellation requests, explain the change you need. Submission starts a review; it does not confirm a billing change or cancellation effective date.
Tell us where you’re stuck.
Use the email associated with your ASC account. Include the page or step where the issue happened and what you expected to see.
Protect your information.
Do not send ID images, W-9s, taxpayer numbers, passwords or payment details through support. Use only the designated onboarding document process for required records.
Do not send ID images, W-9s, taxpayer numbers, passwords or payment details through support. Use only the designated onboarding document process for required records.
A support request does not approve enrollment or grant course access. Our team reviews your request in the same contact record. Repeated submissions while the case is open stay with that case.
Having trouble viewing this panel? Open support intake in a new window.
Before you start again
I submitted an application. Am I enrolled?
Submission confirms that you applied. It does not confirm payment, document approval, signed agreements or course access. Keep the same account email and ask for the status of your existing application instead of submitting a duplicate.
I paid, but I cannot see a course.
Do not purchase again to resolve access. Describe the missing course and use your existing account email. Payment verification and access review must be completed separately. Do not include card details in your request.
I need to replace an ID or W-9.
Use the designated onboarding document process. Do not attach sensitive records to support. A replacement document must be reviewed before the related approval can be relied on.
Can I ask a question before choosing a membership?
Yes. Review the membership options and ask about the step you need help understanding. Training and membership do not guarantee employment, income or authorization to operate a brokerage.
Your account email helps connect your history; it does not prove identity or authorize an account change. Read the privacy policy.